Shipping Policy

At NowaBlaze, we aim to provide a transparent and easy-to-understand shipping process. Below is everything you need to know about how we get our products to you.

Key Shipping Information:

• Shipping Cost: Free Standard Shipping on all U.S. orders.
• Order Cut-off Time: 8:00 PM (GMT-07:00) Mountain Standard Time (Denver)
• Order Handling Time: 1–2 Business Days (Monday – Friday).
• Transit Time: 3–5 Business Days (Monday – Friday).
• Total Estimated Delivery Time: 4–7 Business Days.
• Shipping Territory: We currently ship to addresses within the United States only.
• Currency: All prices and charges are shown and charged in USD.

Order Fulfillment & Processing

Orders are prepared and packed at our international fulfillment centers before being transferred to the United States for final delivery.

• Processing Time: Typically 1–3 business days after payment confirmation.
• Includes: Order verification, quality checks, and packaging.
• Note: Orders placed on weekends or major holidays will begin processing on the next business day.

Shipping Method & Delivery

After processing, orders are shipped to the United States and delivered by a U.S. final-mile carrier, usually USPS (United States Postal Service).

• Estimated USPS Delivery Time: 5–12 business days after dispatch.
• Total Delivery Window: 6–15 business days from the moment the order is placed.

Delivery times may vary slightly due to your location, seasonal demand (e.g., holidays), or carrier delays beyond our control.

Tracking Your Order

Transparency is key. Every order includes a tracking number so you can follow your package’s journey.

• Tracking Updates: Please allow 24–48 hours after the carrier receives the package for tracking information to update.
• Check Status: You can check your order status at any time on our Track Order Page.

Address Accuracy

Please ensure your shipping address is complete and accurate before placing your order. NowaBlaze cannot be held responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

Order Changes & Cancellations

Because we begin processing orders quickly to ensure timely delivery:

• We may not be able to modify or cancel an order once it has been submitted.
• If you need to request a change, please contact us immediately using the contact details below. We will do our best to assist, but changes cannot be guaranteed once fulfillment begins.

Delayed, Lost, or Damaged Packages

If your package is significantly delayed, marked as lost, or arrives with visible shipping damage, please contact us within 7 days of the delivery status update. We will work with the carrier to investigate and issue a replacement or refund if confirmed.

Questions & Contact Information

If you have any shipping-related questions, our team is here to help:

• Email: support@nowablaze.shop
• Phone: +1 (505) 927-4816 (During business hours)